Cussing to get to the operator?

That's one way to do it.

Many IVR (interactive voice response) systems are programmed to recognize key words. Among those keywords are frequently a list of swear words, like the FCC's dirty 7. When asked to respond, use on of those epithets and you will likely be transferred directly to a live human being.

Link:
http://.../skip-straight-to-the-operator-with-your-dirty-mouth