PHPEdit: Great product, even better support

PHPEdit is one of the better PHP IDE's that I could find. After numerous downloads and hours of testing, I determined that PHPEdit really offered the complete solution for me. There was a problem though.

The mouse movement would slow down when the IDE had focus. I was able to deal with if for a while but it got to be too much as I need a really fast mouse because of a wrist problem. I finally submitted a trouble ticket to WaterProof Software, the company that makes PHPEdit. They contacted me several hours later and contacted me continously over the course of a couple of days until the problem was solved. They went so far out of there way to make sure my problem was resolved and I could keep using the program. What they found out was that the Logitech drivers were identifying the application as a game, and the setting 'disable acceleration in games' caused the mouse to perform sluggish. Uncheck the setting and its working flawless.

A big thanx to Bastien Hofmann of WaterProof Software. Keep up the great work on an excellent product.

...and life is good again...